Engage with all customers to ensure consistent delivery of exceptional service.
Positively contribute to store’s delivery of the Tiffany Experience.
Build dreams for client for repeating transactions.
Develop and maximize customer base through client registry and other sales tools to achieve annual sales target .
Utilize Client Book system to proactively communicate on important occasions and events.
Project the company history and tradition in all customer interactions.
Handle after-sales service, e.g. repairs, engraving.
Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.
Proactively learn through intranet and complete provided training courses to ensure compliance with company policy changes to better serve customers.